FAQ
Q: When will my order ship?
A: Orders are processed and shipped within 1-3 business days. Most orders are processed as soon as possible, however please allow processing time up to 3 days during periods of high volume.
Q: Do you have a sizing chart?
A: Due to the variability of our vendors and styles, we do not have a universal size chart for items. Please visit each product page for sizing recommendations for that specific product. Feel free to reach out via social media or email for any additional sizing help.
Q: Do you have a store front?
A: Yes we have a store front in Valencia, California at the Westfield Valencia Mall.
Q: Do you accept returns?
A: Yes refer to our return policy.
Q:Do you have a brand rep program?
A: We currently accept brand representatives and collaborations on a case-by-case basis. This ensures partnerships are and remain mutually beneficial. Please send all collaboration inquiries to info@bohowesternboutique.com
Q: How long will it take to receive my order?
A: Orders are typically processed within 1-2 business days, and shipping times vary depending on your location. Please refer to our shipping policy for more information.
Q: What is your return policy?
A: We offer a 14-day return policy for most items, provided they are in their original condition and packaging. Please refer to our returns and exchanges policy for more information.
Q: Do you offer gift cards? A: Yes, we offer digital gift cards that can be purchased on our website and used for any items in our store.
Q: How can I contact customer support?
A: You can contact us via email or through our contact form on the website. Our customer support team will respond as soon as possible to address your questions or concerns.
Q: Do you have a physical store location? A: Yes, we have a store in Valencia California at the Westfield Valencia Mall. However, we offer a hassle-free return policy and strive to provide exceptional customer service to all our customers.